All General Resurface Water Flush Repair Coating Moss Treatments Spouting Clean Exterior Wash

GENERAL

Q. By Whom, How & When will I be contacted regarding my Job?
A. The Production Manager will be in contact with you via phone. Depending on your service/job, the general timeframe for contact is:

  • Within 48 hours of acceptance of the quote & the deposit received for a Resurface Job

  • 24 hours beforehand for a Moss Treatment, Spouting Clean, Repair or House Wash Only

Q. Are there any Council Regulations?
A. Yes. Due to Council Regulations we are required to disconnect the downpipes from Spouting to prevent discharge entering the Stormwater System. Solar Chem encourages eco-friendly practices.

Q. Are there Safety Regulations?
A. Yes. Your Roofing Consultant will advise what Safety Requirements are necessary to do your job safely.

Q. Do I need to be home when my job is done?
A. No you don’t need to be home.